Wisdom is an Independent advisory services organisation built around the skills and expertise of a small number of well-respected and renowned industry specialists in the BPO sector.
Having worked together as colleagues, business partners and customers, spanning North America, Europe and Asia Pacific, they have come together to build a new and innovative type of advisory services business that brings a wealth of knowledge, expertise and experience to organisations venturing or expanding into the outsourcing market.
Its Founder and CEO, Richard Patterson, spent 28 years building and running a global IT and Customer Services outsourcing company that was eventually acquired in 2016 by a $2.5B global BPO organisation.
Using our knowledge, experience and expertise, we help companies entering into business process outsourcing, companies looking to grow and expand through mergers and acquisitions and companies that Wisdom and its associates potentially may wish to invest.
We focus on organisations that either don’t have the expertise or experience, have failed in the past or are simply fearful of stepping into the unknown.
We help them assess the feasibility, scope the service, select the best and most appropriate partner and avoid the potential pitfalls that can come from outsourcing critical business processes.

Founder and Group CEO

CEO Asia Pacific

Associate Director